Privacy Policy

1) Scope

This Policy applies to information we process through the Service and any communication channels we control. It does not cover third-party websites or services that are linked from our Service.

2) Information We Collect

• Account & Contact Data: name, email address, password, and preferences.
• Transactional Data: purchases, subscription status, payments (processed by our payment provider; we do not store full card numbers).
• Planner/Assessment/Coaching Data: entries, goals, progress, session dates, and related inputs you choose to provide to use the Service effectively (e.g., 30-day planner completion for eligibility under our guarantee).
• Usage Data: app interactions, pages viewed, referring URLs, device and browser type, IP address, and approximate location.
• Cookies & Similar Tech: identifiers to keep you signed in, remember settings, measure performance, and improve the Service.
• Support Communications: messages you send to us (including email content and attachments you provide).

3) How We Use Information

• Provide, operate, and improve the Service.
• Personalize features (e.g., planner guidance, progress insights).
• Process purchases, subscriptions, and guarantee requests.
• Send transactional emails (receipts, account notices) and, with consent where required, product updates and newsletters (you can opt out anytime).
• Monitor performance, troubleshoot, prevent fraud/abuse, and ensure security.
• Comply with legal obligations and enforce our terms and policies.

4) Legal Bases (GDPR)

Where EU/UK data protection laws apply, we process personal data under these legal bases:

• Contract: to provide the Service you requested.
• Legitimate Interests: to secure, improve, and support the Service in ways that do not override your rights.
• Consent: for optional uses (e.g., certain marketing or non-essential cookies).
• Legal Obligation: to meet regulatory or law enforcement requirements.

5) How We Share Information

• Service Providers: payment processors, email/SMS providers, analytics, hosting, customer support tools—bound by contracts to use data only on our instructions.
• Legal/Compliance: if required by law, regulation, or to protect rights, safety, and the integrity of the Service.
• Business Transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to safeguards and notice where required.

6) Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and analyze usage. You can manage cookies via your browser settings. Some features may not function properly without certain cookies.

7) Data Retention

We retain personal data for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. We also honor deletion requests as described below.

8) Security

We use administrative, technical, and physical safeguards designed to protect personal data. No method of transmission or storage is completely secure; use the Service with this in mind.

9) Your Privacy Rights

10) Children’s Privacy

The Service is not intended for children under 13 (or under 16 in certain regions). We do not knowingly collect personal data from children. If you believe a child provided personal data, contact us and we will take appropriate steps to delete it.

11) International Data Transfers

We may process data outside your country. When we transfer personal data internationally, we implement appropriate safeguards (such as Standard Contractual Clauses where applicable).

12) Changes to this Policy

We may update this Policy from time to time. If changes are material, we will provide reasonable notice (e.g., by updating the date above or posting a notice within the Service). Your continued use of the Service after changes take effect signifies acceptance.

13) Contact Us